Too often, feedback is a codeword for criticism. Many managers want to know how to criticise their staff. Many years ago, one of my manager’s, let’s call him Gernot, noticed my tendency for self-critical reflection. He deliberately focused on giving me positive feedback so that I would not lose sight of my strengths. He knew…
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Two handy skills for leaders: keep your eyes open learn to comminucate through stories. On Christmas Eve both came together. We were invited to a Christmas drinks party, very off-duty. Then again, you never know! There I met an American, who lives one valley over from us. He’s Eric May, an Emmy Award-winner for CBS,…
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