This is a refresh of the article Giving Feedback that I blogged back in 2007. Giving feedback is a lot more challenging in practice than it seems. It requires attitude, timing and technique. Let’s look at attitude first: What’s the purpose in giving someone feedback? To let off steam? Then, I button my lips. To…
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The second path to curiosity for leadership is to view things from another person’s perspective. It’s a common pitfall not to do this. In a recent coaching conversation, a manger was telling me about how one of their direct reports had turned hostile and rude. They couldn’t understand why. As we talked further, it became…
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